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Latest Interview With IBM’s Shawn D’Souza: How to Use AI with Hybrid Cloud

Navigating the AI Age: The Role of Hybrid Cloud in Meeting Computational Demands

(How to Use AI with Hybrid Cloud) The era of artificial intelligence (AI) is here, revolutionizing how businesses operate. Yet, with the rise of AI comes the challenge of managing the immense computational demands that accompany AI workloads. This has prompted many organizations to rethink their cloud computing strategies, with a notable shift towards hybrid cloud environments.

The Rise of Hybrid Cloud in Business

A recent Cloud Trends Report by Radix reveals that as of 2024, 56% of large enterprises have adopted a hybrid cloud strategy. This approach allows businesses to harness the power of public clouds for intensive tasks while maintaining control over sensitive data and critical applications within private clouds. But can the hybrid cloud truly optimize AI deployments while ensuring data security and compliance?

Insights from Shawn D’Souza: Hybrid Cloud and AI

We exclusively discussed with Shawn D’Souza, the Global Hybrid Cloud Transformation Leader at IBM Consulting. He shared insights on how hybrid cloud and generative AI can work together to maximize AI investments and enhance data security and compliance.

How to Use AI with Hybrid Cloud

About Shawn D’Souza

Shawn D’Souza leads IBM Consulting’s global hybrid cloud transformation efforts, guiding teams through the cloud lifecycle, from advisory to digital product engineering. His extensive experience includes roles as the Americas Hybrid Cloud Transformation Leader and Global Chief Technology Officer for Hybrid Cloud Services at IBM. Shawn's career began at CSC, where he developed software products for the insurance and banking sectors, holding a degree in Electronics Engineering from the National Institute of Technology, Surat, India. Before joining IBM, he was the Chief Architect/Director of Enterprise Architecture and Software Engineering at Penn Mutual Life Insurance Company.

Key Takeaways

  • AI and Cloud Challenges: The AI era introduces new cloud challenges, with hybrid cloud adoption growing as businesses seek to balance performance gains with data security.
  • Opportunities and Challenges: Shawn D’Souza highlights the opportunities and challenges presented by hybrid cloud and AI, emphasizing intentional design for optimal ROI.
  • Common Challenges: Issues like cloud sprawl, skill gaps, and security risks require careful consideration of use cases, model constraints, reliability, costs, and scalability.
  • Future-Ready Infrastructure: Designing a hybrid cloud for AI involves creating a flexible infrastructure capable of adapting to future trends, including generative AI advancements.

Designing a Hybrid Cloud Environment for AI

Q: How has the hybrid cloud evolved in the age of AI?

A: Hybrid cloud has proven to be the right strategic choice for businesses undergoing digital transformation. Compared to single cloud alternatives, it offers benefits in cost, performance, data security, and regulatory compliance. As businesses deploy multiple AI use cases across complex workflows, leveraging multiple AI models across various environments becomes essential. A hybrid cloud is the only viable solution for cost-effective model tuning, data integration, and maintaining governance and AI guardrails such as explainability and ethics.

However, achieving these benefits requires a shift from a “hybrid by default” to a “hybrid by design” strategy.

The Pitfalls of "Hybrid by Default"

Q: Can you explain the difference between "hybrid by default" and "hybrid by design" and how it impacts businesses?

A: Many organizations adopt a “hybrid by default” approach, implementing cloud solutions in their pockets for quick wins. This leads to inconsistencies, siloed environments, and increased complexity and costs. A lack of intentional hybrid architecture results in low ROI and misaligned technology decisions with business priorities.

Adopting a “hybrid by design” approach means intentionally structuring your hybrid, multi-cloud IT estate to maximize ROI and support key business priorities. This approach can lead to a significant improvement in business acceleration, developer productivity, cost efficiency, security, and generative AI adoption.

Optimizing AI Workloads: On-Premise vs. Public Cloud

Q: What factors should businesses consider when deciding where to place AI workloads?

A: Deciding where to place AI workloads depends on several factors, including:

  • Use Cases: Identifying the specific use case for the AI project.
  • Model Selection: Depending on the use case, different models (language, image, voice, action) may have constraints on where they can run.
  • Model Tuning and Optimization: The environment and training data required for model optimization.
  • Reliability: Ensuring high accuracy and availability for critical tasks.
  • Costs: Managing infrastructure costs, particularly with underutilized GPUs and high data movement costs.
  • Performance and Scalability: Ensuring the use case can be replicated and scaled across heterogeneous environments.

Designing a Tailored Hybrid Cloud for AI

Q: How can businesses design a hybrid cloud infrastructure for AI workloads?

A: The process involves:

  1. Starting with Pilots: Using pre-defined use cases and pre-tuned models to assess viability.
  2. Fine-Tuning Models: Training models with client-specific data sets.
  3. Choosing Infrastructure: Investing in GPUs and TPUs for high-compute power.
  4. Data Integration: Ensuring efficient data placement and integration.
  5. Hybrid Cloud Platforms: Using platforms like Red Hat OpenShift for effective model replication and scaling.
  6. Security and Compliance: Implementing robust security protocols and aligning with regulations.

Ensuring Data Security in Hybrid Cloud Environments

Q: How can hybrid cloud environments be designed to ensure robust data protection?

A: A “hybrid-by-design” approach simplifies and standardizes IT security tools and processes, creating higher standards for cloud security. Avoiding unnecessary data movement and increasing the speed of cyberattack detection and response ensures greater data consistency and better management of shifting regulations.

Maximizing ROI from Hybrid Cloud and AI

Q: What factors hinder ROI from cloud strategies and how can they be addressed?

A: Common factors include slow adoption, unrealized use cases, cloud sprawl, increasing data volumes, skill gaps, and cybersecurity risks. Addressing these requires an intentional hybrid cloud architecture, focusing on reducing infrastructure costs, optimizing model use, and ensuring scalability and replicability of use cases. Implementing model and data governance practices also enhances ROI.

Future Trends in Hybrid Cloud for AI

Q: What emerging technologies or trends will influence hybrid cloud environments for AI?

A: Emerging trends include:

  • Advanced Gen AI Capabilities: Increasing AI for business platforms.
  • Domain-Aligned Models: Vision-language-action models and agents for accelerated Gen AI adoption.
  • Open Architectures: Embracing open-source models and ecosystems for foundational GenAI journeys.

In conclusion, businesses can harness the power of AI and hybrid cloud by adopting a strategic, intentional approach to cloud architecture, ensuring they remain agile and ready to meet future demands.

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